Wireless Network Setup :: $75
Tech will install and encrypt your wireless network so you can surf freely and keep the bad guys out. (Price of hardware not included with service)

Add a Device to an Existing Network :: $95
Expand your network with the addition of another computer and have greater access to your files. (Price of hardware not included with service)

Broadband Service :: $100
Tech will establish a new broadband account for you or get you back up if
you have a faulty modem. (Price of hardware not included with service)

Network Setup :: $195
Have an Agent set up and configure your entire home wireless network around
your computer. (Price of hardware not included with service)

1-Hour Basic Training :: $99
Get 60 minutes of face-to-face, hands-on training with a friendly supportive Tech. You choose the topic.

2-Hour Basic Training :: $175
Choose the tech topic and get an advanced 2-hour hands-on training with a friendly supportive Tech. You choose the topic.

Antivirus Install :: $99
Agents install antivirus software with the latest updates on your PC, so your defenses are up-to-speed.( Price of software not included with service)

Software Service :: $190 (First 2 hrs) + $85 (Each additional hr)
If you have a software program that’s giving you trouble, we’ll send a Tech over to get it back in line. (Service excludes operating system installation)

Software Install or Antispyware Install :: $99
Tech installs your new software program on your PC and customizes it to fit your needs (Price of software not included with service)

 



Service contracts run minimum 6 months and may be billed monthly or in its entirety.

 Personal PC Support Basic
$29.99		 Pro
$49.99		 Premium
$69.99
 Limited 9AM-9PM Phone Support X X X
 Unlimited 9AM-9PM Remote Control Support X X X
 Limited 9AM-6PM on-site support   X X
 Limited 9PM-9AM After Hours Support     X
 Desktop Optimization and Management X X X
 Antivirus Software management and update X X X
 Software patch management   X X
 Unlimited purchasing support X X X
 Microsoft and Windows updates X X X
 Antispyware Software management and update X X X
 Disk clean up X X X
 Registry cleaner software management
 and update		   X X
 Firewall check X X X
 ½ hour remote training session (*)   X  
 1 hour remote training session (*)     X
 
* Customer must call to schedule training
   appointment; training times cannot carry
   over month to month.
       
 Business PC Support (Up to 5 PCs) Basic
$99.99
 Pro
$199.99
 Premium
$299.99
 Limited 9AM-9PM Phone Support X X X
 Unlimited 9AM-9PM Remote Control Support X X X
 Limited 9AM-6PM on-site support   X X
 Limited 9PM-9AM After Hours Support     X
 Desktop Optimization and Management X X X
 Antivirus Software management and update X X X
 Software patch management   X X
 Unlimited purchasing support X X X
 Microsoft and Windows updates X X X
 Antispyware Software management and update X X X
 Registry cleaner software management and update   X X
 Router management   X X
 Network support   X X
 Firewall management   X X
 Disk clean up X X X

  Hardware and some software not included in
  monthly service contracts.

Terms Of Service
Please download and print our Terms of Service. This document must be signed prior to any of our security or service specialists working at your home or business, and before any of our Personal or Business Support contracts begin.
 

 

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